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Guides to set up TrustyAccess and use it.
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During a connection
- Use more than one monitorSee one of the device's monitors, or all of them.
- Print to your own printerPrint from the device to the printer next to you.
- Send files and copy textMove files between your PC and the device, and copy and paste.
- Connect at the sign in screenReach a device no one is logged in to.
People and access
- Managers and usersWhat each role can do, and how to change it.
- Choose the devices each person can reachEvery device, a book or one device, with its rules.
- Set working hoursWhen a user can connect.
- Answer access requestsLet users ask for a device, and answer them.
- Turn off a personStop someone from logging in, without deleting anything.
Devices
- Put devices in booksGroup devices, and give a whole group at once.
- Ask the person at the device firstSomeone at the device accepts each connection.
- Hold new devices for a managerNew devices wait until a manager turns them on.
Security
- Turn on two factorA code from your authenticator app each time you log in.
- Lock everything at onceCut off every connection and stop new ones, with one switch.
- Cut off a live connectionEnd someone's connection to a device right away.
- Check a new login emailWhat to do when a login wasn't you.
Logs and notifications
- Read the logsEvery connection, file transfer, login and change, in one place.
- Export the logsDownload a tab of the logs as a spreadsheet.
- Choose your notificationsWhat reaches your bell, and what the company is emailed about.
Troubleshooting
- Can't connect to a deviceWhat the controller's message means, and what to do.
- A device shows offlineIt's off, asleep or without internet.
- A slow connectionChoose speed over picture quality.
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