TrustyAccess Start free trial
All guides

Answer access requests

Updated October 27, 2026

Let users ask for a device they can't reach, and answer them in one click.

Turn it on

In Settings, under Access requests, turn on Users can ask for access to other devices. It's off until then.

How a user asks

On their Devices page, under Other devices, they select Request access.

Answer it

  1. Open the notification, or Notifications.
  2. Select Approve, or Deny with a reason.

The person is told in their notifications. A request no one answers ends on its own, and you're both told.

Still stuck?

Write to us and we'll reply within two business days.

Contact us